Food City offers a wide variety of services and conveniences, ranging from in-store fresh baked goods, deli meats, cheeses, salads, hot foods, and large café seating areas to Floral Boutiques, staffed with trained designers seven days per week. Full-service meat and seafood departments offer pre-marinated/seasoned products and a complete selection of top-quality all-natural meats, including Certified Angus Beef. In-house butchers hand cut steaks, chops, and roasts to order. Expanded grocery, frozen food, produce and health & beauty care departments go well beyond the normal fare, with a huge selection of gourmet, international and hard-to-find items.  Food City’s farm to table partnership with local growers provides their customers fresh-from-the-field fruits and vegetables, many of which are delivered the same day they’re picked. The company purchases nearly $5,000,000 in locally grown produce annually.

Food City pharmacies are staffed with highly trained professionals, and a number of locations offer the added convenience of drive-thru service. Their Gas N’ Go fuel centers offer competitive prices on top quality fuel and diesel. A number of stores include national or local branch banks, offering ATM’s and a full range of financial services. The company also offers the added convenience of on-line shopping with curbside pick-up in many locations. Orders are filled by professional shoppers and loaded into the vehicle upon arrival. Food City Home Delivery powered by Instacart is available at most locations, providing shoppers with the flexibility of same-day delivery to their door. Food City recently expanded their partnership with DoorDash to include on demand grocery delivery in numerous stores, as well as on demand delivery of fresh floral arrangements in participating localities. A number of stores also include a Starbucks café, offering a wide assortment of blended hot and cold coffees and beverages, as well as an assortment of tasty breakfast sandwiches and pastries. 

The company offers a full line of money saving private label products, including Food Club, Food City Fresh, Full Circle Market, Wide Awake Coffee Co., Tippy Toes, Harvest Club, Paws Happy Life, Evolve, Over the Top, Nostimo, Crav’n, CharKing, Misty Mountain, Flock’s Finest, b-lieve, Simply Done, TopCare, Culinary Tours, That’s Smart, Pure Harmony, and more. Food City also carries a line of exclusive regional brand products, including Kern’s Bread, Kay’s Ice Cream, Lay Meats, Terry’s Snack Foods, and Moore’s Potato Chips.